FAQ

The drink

What is soursop?

A spiky green tropical fruit with soft, creamy-white flesh. It's also called guanábana in Spanish and graviola in Portuguese. The flavor is tropical, sweet and a little tangy.

What's in a can of SOP!?

Purified water, soursop juice (not from concentrate), natural flavors and citric acid.

How many calories and how much sugar?

Per 12 fl oz can of Original: 30 calories, 6g total sugar and 0g added sugar.

Is it sparkling?

No. SOP! is still, not carbonated.

Why does the can say "shake gently"?

Real fruit can settle a little. Give the can a gentle shake, drink it cold, and you're good.

What flavors are there?

Original, Lime and Vanilla Nutmeg. Can't decide? The Variety Pack comes with an even mix of all three: 4 of each in a 12-pack, 8 of each in a 24-pack.

Subscriptions

How does Subscribe and Save work?

Pick your flavor, pack size and how often you want it (every 2 or 4 weeks). Every subscription delivery is 20% off and ships free.

Can I skip, pause or cancel?

Yes. Log in to your account to skip a delivery, change your flavor, pack or schedule, pause, or cancel anytime before your next billing date.

Shipping

Where do you ship?

Anywhere in the contiguous United States (the lower 48 states and Washington, DC). We don't ship to Alaska, Hawaii, US territories or APO/FPO addresses yet.

How fast does it ship?

Orders ship within 1 to 3 business days and usually arrive 2 to 7 business days after that. You'll get a tracking link by email.

How much is shipping?

Subscription orders always ship free. One-time orders ship for a flat $8.

Returns and guarantee

What if I don't like it?

Your first order is covered by our 30-day guarantee. Email us within 30 days of delivery and we'll refund the product price. No need to send the cans back.

What if my order arrives damaged?

Email us within 7 days of delivery with your order number and a photo, and we'll send a replacement or refund the damaged items.

Still have a question?

Email us at care@hellosop.com or DM us @drinkthesop on Instagram or TikTok.