Cancellation policy

How subscriptions work
When you subscribe to SOP!, you choose a delivery schedule (every 2 or 4 weeks). Your payment method is charged automatically at the subscription price before each delivery ships, until you cancel. Every subscription order is 20% off the one-time price and ships free within the contiguous US (the lower 48 states and Washington, DC).

Managing your subscription
Log in to your account anytime to skip a delivery, change your flavor, pack size or schedule, pause, or cancel. Changes made before your next billing date apply to that order.

Canceling
You can cancel anytime from your account. There are no cancellation fees. Charges that have already been processed aren't refundable, except under our 30-day first-order guarantee or for damaged items.

Price changes
If the price of your subscription changes, we'll email you before the new price takes effect.

Contact
Email care@hellosop.com if you need help with your subscription.